Expat Lodge management reserves the right to refuse to board any pet at any time at our personal discretion when considering the well being of boarded pets and staff.
Aggressive or nonsocial animals will not be accepted.
Proof of up-to-date vaccination certificate must be shown prior to attendance which legally we are requested to keep during your pets boarding.
Any dog without this will be refused entry.
Expat Lodge will accept FULLY vaccinated puppies from 12 weeks of age.
It is also important that you inform us if your dog is due to be in season, so that we can take precautions to segregate her to minimalise disruption and safety.
We also strongly advise that guests are vaccinated against kennel cough and have been wormed up to date, the kennel cough inoculation is not mandatory to board with us as KC is airborne and can be contracted anywhere.
Therefore, Expat Lodge can not be held responsible for/liable for any dogs contracting KC whilst in our care. It is recommended that booster vacs and kennel cough inoculation should be administered at least 14 days prior to admittance.
Animals left for longer than 14 days after their agreed collection date.
Any costs incurred on re-homing and money or fees owing will be paid by the pets owners.
Although all possible care is taken by Expat Lodge management and staff with your pet, sometimes your dog taking ill is unavoidable, if after staff treating or administering basic needs for minor ailments there was no improvement, we would call a vet (we would try to contact your own vet if local), if not we have our own local registered vet who we would use. Any vet fees must be borne by the owner.
Terms and Conditions Agreement
1 – I understand/agree that I am solely responsible for any harm or damage caused by my dog whilst he/she is boarding at Expat Lodge.
2 – I further understand/agree that it is my responsibility to inform staff members if my dog has aggression or fear problems.
3 – I also understand the importance of notifying staff if I think my dog may be coming into or in season.
4 – I accept that whilst my dog is boarding at Expat Lodge he/she may be group socialized (if he/she is friendly with no behavioural issues), and although the staff closely and carefully supervise all our guests, it is still feasible/possible for my dog to receive minor scratches/nicks from rough playing with other dogs. Therefore I fully authorise staff to treat minor injuries with my consent. I understand/accept this minor risk-as long as it is pointed out to me by a member of staff upon the collection of my dog.
5 – I further understand/agree that Expat Lodge, their management or their staff will not be liable financially (or other) for any problems that develop. If professional care and precautions are followed whilst my dog is placed with them, therefore Expat Lodge management and staff are exempt of any liability whatsoever arising from my dogs attendance and participation whilst he/she is placed in their care.
6 – I further understand/agree that should any problem develop with my dog, that this will be treated as deemed best by staff and management at Expat Lodge in their sole discretion, and that I will assume full financial responsibility for any and all expenses involved I also authorise Expat Lodge to obtain my dogs medical records and/or treatments from my veterinarian (if within close proximity) or from their own vet/clinic in the event of injury or illness. By signing this document I also direct said veterinarian to provide such details upon request.
7 – I further understand that if I fail to provide proof of current vaccinations (which legally have to be kept at Expat Lodge during my dogs stay) – or indeed if my dog’s vaccinations are found to be expired or otherwise incomplete. Expat Lodge has the right to refuse admittance.
8 – I further agree to all fees set by Expat Lodge and I understand/agree that there will be an additional charge if my dog is not collected by the set time specified and agreed. I also understand that Expat Lodge will proceed accordingly to the guidelines of dog abandonment if I do not pick up my dog and I will be responsible for all legal fees associated with this.
9 – If my dog arrives at the facility with fleas and/or other parasites Expat Lodge has the right to bathe and quarantine my dog until picked up by myself or my representative, and I take full responsibility for any expenses incurred for this process.
10 – I give permission for my dog to be photographed/videotaped, and/or used in any advertising or media purposes without prior approval by me. All such materials are the property of Expat Lodge.
You will be required to sign this document on arrival at Expat Lodge.